From Strategy to Impact

Hi! I’m Susan, and I help organizations turn strategic vision into execution by leveraging technology and AI to deliver measurable results.

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Services

  • Operationalizing strategic visions (vision tree, annual plan, business plan, V2MOM, logic model, etc.)

  • Salesforce assessment & enhancement

  • Business process optimization

  • Project management

  • Change management

  • Knowledge Management, documentation & training

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Susan Wright

I’ve played a variety of roles at the nexus of strategy and operations.

  • In 15 years of technology consulting, I’ve done it all… project executive, project manager, data architect, configuration consultant, business process consultant, data migration specialist, quality assurance specialist

  • Lead the creation of the nation’s only federally registered Salesforce apprenticeship program from ideation to design, launch, go-to-market, and scale

  • Held leadership roles in three professional services firms, responsible for internationally distributed teams of up to 70 full time employees

  • Served as Chief of Staff to the COO of a 200+ person company

  • Lead onboarding and learning & development at three multinational organizations

This range gives me a rare end-to-end perspective: I understand not just how strategies are designed, but how they succeed—or fail—in execution.

At my core, I’m driven by clarity. I excel at untangling complexity, aligning teams, and removing obstacles so people can focus on what matters most, and contribute to their highest potential.

Learn more on LinkedIn

  • "Susan is a no-nonsense leader with an eye for operational effectiveness while being mindful and caring of the people she works with."

    —Former Client

  • "Susan is a true professional. She is collaborative, positive, cordial but equally honest, focused and steadfast in getting to 'done' on projects or tasks."

    —Former Client

  • "Her leadership style created clarity and alignment across complex Salesforce projects, while empowering her team to deliver at a high level. She has a rare ability to balance strategic vision with practical execution."

    —Former Colleague